Progressive companies recognize the role that Managers play in coaching for sales and service excellence. Participants learn a model for coaching staff and reinforcing the team approach in reaching sales and service goals. The importance of positive and constructive feedback is especially emphasized. Customized case studies are aligned with the organization’s products and services.
Optional follow-up individual coaching is available for Sales Managers and/or their Reps.
Available in Spanish
Varies Based on Client Need
Group Discussions, Exercises, Case Studies, Lecturettes, Self-Assessment, and Workbook
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