Effective sales people recognize that customers buy for a variety of reasons. This highly interactive workshop presents a competitive sales strategy for understanding a customer's needs, creating customized solutions and making recommendations that meets those needs. Participants learn how to determine customer needs using probing open-ended questions. Building trust with customers provides an easy entree to the sales process - thereby avoiding the stigma of "pushy" or "artificial" selling. The importance of picking up on cues and cross-selling is also covered.
Customized case studies are aligned with the organization's products and services.
Available in Spanish
Varies Based on Client Need
Employees and Sales Managers
Group Discussions, Exercises, Lecturettes, and Workbook
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